At OUTERPLANE - Strategy Anime, we are committed to delivering a captivating and strategic RPG experience for players worldwide. Since our content consists of digital goods and online services, all sales are generally considered final, and refunds are typically not available once a purchase has been completed. This policy allows us to maintain fair pricing, continuously expand game features, and support the ongoing development of new heroes, story chapters, and events that keep the adventure exciting. Still, we understand that unexpected issues such as technical errors, device compatibility problems, or difficulties accessing purchased content may sometimes prevent you from fully enjoying the game. If this occurs, we encourage you to contact our customer support team within 14 days of purchase. Each request will be reviewed individually, with careful consideration of the details you provide. Depending on the situation, possible outcomes may include a full or partial refund, account credits, restoration of missing items, or direct technical assistance to resolve the issue quickly. To minimize the chance of dissatisfaction, we recommend that players review product descriptions, system requirements, and compatibility information before completing a purchase. Our support team is dedicated to offering professional and timely assistance, ensuring that every player feels heard and supported. Refund decisions will always follow the guidelines outlined in this policy and may vary depending on each case. Above all, your satisfaction remains our highest priority. We strive to make every battle in OUTERPLANE - Strategy Anime thrilling, fair, and rewarding, whether you are just beginning your journey with your first hero or building a powerful team of legendary warriors. Every purchase contributes to the growth of the game and to a vibrant global community, where each player can enjoy a meaningful and unforgettable anime-inspired adventure.